
ACES: Accelerating Clean Energy Savings
Highlights
- Access generous financial rebates to significantly lower the upfront cost of replacing your heating system
- Dedicated to helping homeowners and renters in 43+ coastal Alaska communities
Accelerating Clean Energy Savings in Alaska’s Coastal Communities
ACES is your ticket to saving big on home heating costs! AHS, in partnership with the Southeast Conference, offers you the ACES program with the aim of slashing heating costs for coastal Alaska homeowners across the region. The 5-year, $39M program is helping families from Ketchikan to Kodiak surmount the often prohibitive cost of converting fuel-based home heating systems to energy-efficient heat pumps. Generous financial rebates, coupled with empowering home energy assessments, are enabling the installation of up to 6000 heat pumps in 43 + coastal communities!


- Eligibility
- FAQs
- Eligible Equipment
- Rebate Levels
- Reimbursement Requirements
- Forms & Documents
Eligibility
- Your home is located within the ACES region – coastal communities from Metlakatla to Kodiak.
- The address for which you are applying is your primary dwelling.
- The home’s primary heating system must currently use oil, propane, gas, or wood. If you already have a functioning heat pump in a primary living space such as a kitchen or living room, you are not eligible.
- If you are a renter, you must have a signed tenant-property owner agreement in place prior to starting the project. Property owners cannot apply for a property that is not their primary residence. The tenant living at that address must apply, and will receive the incentive payment upon project completion.
- Unfortunately we cannot provide retroactive rebates for households that have recently or are currently installing heat pumps. You must fill out an application to the ACES program, complete an income verification, receive a home energy assessment that deems you eligible for the program, and receive final program approval prior to purchasing any equipment or starting your heat pump project. Projects that are started prior to approval will not be eligible.
ACES Eligible Communities
| Region | Eligible Communities |
|---|---|
| Southern Southeast | Ketchikan, Metlakatla, Petersburg, Saxman, Wrangell |
| Prince of Wales and Hyder | Coffman Cove, Craig, Edna Bay, Hollis, Hydaburg, Hyder, Kake, Kasaan, Klawock, Naukati, Point Baker, Point Protection, Thorne Bay, Whale Pass |
| Northern Southeast | Angoon, Gustavus, Haines, Hoonah, Juneau, Klukwan, Pelican, Sitka, Skagway, Tenakee Springs, Yakutat |
Heat Pump – Community Compatibility
The ACES Program is currently operating with an open enrollment process. Households from the communities listed above are welcome to apply. While homeowners in any of the listed communities may apply, please note that based on current electricity rates, makeup of electrical generation (i.e. diesel vs hydro), and workforce presence and availability, an applicant’s home may not be a good fit for the program. This could be for feasibility reasons, project cost and payback specifics, grid limitation issues, or other factors. If an application is deemed eligible for the program, a home energy assessment will follow the eligibility determination and be conducted to help assess the home’s feasibility of a heat pump addition, including estimation of payback periods and CO2 emissions reduction.
Eligible communities are broken out into three categories below based on relative compatibility of heat pumps in that community. Regardless of which category your community falls into, please apply to the ACES program and let us help you decide if a heat pump is right for you!
High Compatibility Communities
Juneau, Ketchikan, Kodiak, Metlakatla, Petersburg, Port Lions, Saxman, Sitka, WrangellRationale:
- Contractors present
- Lower kWh rates
- Community heat pump education efforts and support strong
Moderate Compatibility Communities
Anchor Point, Coffman Cove, Cordova, Craig, Gustavus, Fritz Creek, Haines, Halibut Cove, Hollis, Homer, Hydaburg, Kake, Kasaan, Klawock, Klukwan, Naukati, Port Graham, Seward, Seldovia, Skagway, Thorne Bay, ValdezRationale:
- Contractors may be present, but are likely limited
- Medium to high kWh rates (longer payback period)
- Mixed electrical generation (some diesel power generation)
- Community heat pump education and energy efficiency efforts required
Lower Compatibility Communities
Akhiok, Angoon, Chenega, Hoonah, Hyder, Kake, Larsen Bay, Nanwalek, Old Harbor, Ouzinkie, Pelican, Tatitlek, Tenakee Springs, Whale Pass, Whittier, YakutatRationale:
- Contractors not present (likely need for imported contractor services)
- High kWh rates ; PCE may not exist
- Mixed electrical generation
- Lower household savings and lower carbon reductions
- Heat pump education, workshops, and community outreach needed
This project has been funded wholly or in part by the United States Environmental Protection Agency under assistance agreement #84101201 to Southeast Conference (SEC). The contents of this document do not necessarily reflect the views and policies of the Environmental Protection Agency, nor does the EPA endorse trade names or recommend the use of commercial products mentioned in this document.
Frequently Asked Questions
Alaska Heat Smart has compiled the following questions and answers about our Accelerating Clean Energy Savings in Alaska Coastal Communities (ACES) program to help lead you down a path to savings, reduced emissions, and a warmer, drier, and more comfortable home. We’ll be monitoring these questions and our answers closely, updating them as needed.
What is a heat pump and why may I want one?
To learn more about these popular, efficient heating appliances, we encourage you to visit Alaska Heat Smart’s heat pump resource pages.
Does the ACES program only target residential home heating?
Yes, the ACES program is a residential heating program with the dual goals of lowering the cost of home heating and eliminating emissions from burning of combustion heating fuels. The program addresses heating in single family homes, duplexes, condos, apartments, multifamily buildings, and trailer homes that currently use fuels such as oil, gas, propane, or wood. However, the resident of each home must be the applicant. A property owner may not apply for all units in a multifamily building.
Are renters eligible for ACES rebates?
Yes, renters can apply for an ACES rebate for their dwelling based on their income. Renters will be responsible for covering the cost of the heat pump installation and they will receive the rebate. In the case of renters that are eligible for an $8,500 incentive, Southeast Conference (SEC) will provide the renter with contact information for one or more pre-approved contractors who are eligible to conduct the work and be paid directly by SEC, up to $8,500. Any additional project costs above $8,500 will be the responsibility of the renter. AHS will provide tenants and property owners with an agreement to sign detailing each party’s responsibilities, the rebate payment process (based on the tenant’s income eligibility), and consent for AHS staff and/or contractors to access the home to provide an initial heat pump assessment. Any and all work conducted through AHS or SEC staff or contractors will require additional pre-approval from the property owner.
Can I use any contractor of my choice for my ACES heat pump installation?
Yes, with an exception. AHS hosts a Qualified Contractor List that is intended to serve as a resource for anyone installing a heat pump in their home. However, you are not required to use a contractor from this list for your ACES heat pump installation. We do strongly suggest that you confirm that whatever installer you choose has the necessary certifications and experience to install your heat pump successfully. A list of the qualifications we look for can be found on the Qualified Contractor List.
The exception to the policy for applicants to select their own contractors is for applicants receiving an $8,500 rebate who choose to use a contractor managed by our partners, Southeast Conference (SEC). In that case, SEC will be paying a contractor they already have an agreement in place with directly for the work done. Applicants will still have the opportunity to review a quote from the SEC-managed contractor and decide if they want to move ahead with the project. Alternatively, applicants receiving the $8,500 rebate level may choose follow the same path as applicants receiving the $4,000 and $6,000 rebates. In this case they would select their own contractor, pay installation costs of front, and receive their rebate payment after the installation is complete.
Please keep in mind that heat pumps require a dedicated electrical circuit to the outdoor unit. In many cases the heat pump installer does not perform the electrical work and the homeowner will have to contract with an electrician separately.
Are DIY heat pump installations eligible for ACES rebates?
DIY heat pump installations will not be eligible for rebates through ACES. Alaska Heat Smart hosts a Qualified Contractor List to assist homeowners in choosing heat pump installers and electricians. Contractors on this list will have specific certifications and existing experience installing heat pumps. You are not required to select a contractor from our list, however, we strongly recommend making sure that the contractor you choose has heat pump installation certifications and experience.
If I installed a heat pump before the program went live, can I receive a rebate payment retroactively?
Unfortunately, the answer to this question is no. Current program guidance provided to AHS staff is that applicants must be income verified and have an AHS home energy assessment before being approved for an ACES program rebate.
Will financial rebates serve only oil, propane, wood, or gas heated homes?
Yes. This is an Environmental Protection Agency (EPA) ‘Climate Pollution Reduction Grant’. The program seeks to maximize carbon elimination through the replacement of fossil fuel burning heating systems with electricity-powered air source heat pumps. We know that all grids are not 100% hydropower, but the efficiency of a heat pump, even when powered by 100% oil-generated electricity, still offers a reduction in the amount of power needed for home heating, and therefore carbon emissions.
Are there income and / or assets caps in place to determine an applicant’s ability to qualify?
Financial rebates will range from $4,000 to $8,500. The $8,500 rebates will reach those most in need: households with a gross income below 80% of the community’s area median income (AMI). You can look up your rebate eligibility on the table on the ACES Community and Income Eligibility. As currently written in our EPA work plan, which is subject to change, $6,000 will be available if your household income falls between 81% AMI and 150%. There is no income cap for incentives of $4,000.
What documents will I need in order to determine if I qualify for a rebate?
Rebate determinations depend on overall annual household income. This may be ascertained from 1040 tax records, pay stubs, income-generating assets and accounts, income statements, or a combination of these.
It will also be necessary to understand your home’s demand for energy. Three years of fossil fuel purchase records and electric utility statements will assist us with our energy assessment of your home as well as verification that your home is presently reliant on heating fuels or wood products. If you don’t have such records, you should request them from your fuel vendor(s).
Will applications be accepted on a rolling basis or by strict application periods?
At this time, ACES applications are being accepted on a rolling basis. Depending on program capacity, demands on contractors, supply chain constraints, utility grid concerns, staff workloads, and numerous other factors we may change this structure in the future if we are unable to serve existing applicants in a timely manner.
How long do I have to install my heat pump after I qualify for the ACES program?
After you have completed an income verification, received a home energy assessment, and received final approval from program staff, you have one year to complete your heat pump installation. If for some reason you are unable to complete your installation in this timeframe, you may reach out to ACES staff prior to the one-year deadline and request an extension. Extensions will be approved on a case-by-case basis. If you do not request an extension prior to the one-year deadline, but would still like to install a heat pump, you may re-apply to the program.
Are ACES rebates subject to federal taxes?
Unfortunately, we are not able to offer any advice about tax implications of participating in our grant programs. We encourage you to consult with a tax advisor or the IRS for assistance.
Can multiple federal incentives be stacked, like tax credits, utility rebates, or other programs benefits?
We are hopeful that stacking benefit programs will be allowable. Typically, different programs under management of one agency may not be stacked. The ACES Program is EPA funded. The Department of Energy is funding the Alaska Housing and Finance Corporation’s home electrification rebate (HER) program, which has not been launched yet. It is possible that these two programs may work together in allowing homes to fully transition to a clean heating system. The Alaska Carbon Reduction Fund can assist with lower income fuel switching projects, and various utility rebates may be available as well.
Which heat pumps qualify for rebates? Are there some makes and models that do not qualify?
Ensuring quality installation and the long term success of all installed heat pumps dictates that specific makes and models may or may not qualify for ACES rebates. All communities will be required to install only cold climate heat pumps (Daikin Aurora, Daikin Atmosphera, Mitsubishi ‘Hyper Heating’ M or P series, Fujitsu ‘LZAH’ or ‘RLX’ series, or other cold climate models). You can find a list of equipment specifications here.
How do I know that a heat pump will save me money?
It is rare that a heat pump will not save a homeowner money on home heating bills for the majority of the year. The condition of your home and the makeup of your local grid are large determinants of your potential savings. Full hydroelectric grids tend to offer the lowest electrical rates. Mixed hydro and diesel generating grids feature higher electrical rates and hence smaller annual savings for heating system conversions. We believe that between 15% and 75% savings are available across the region. Every applicant to the ACES program will have a home energy assessment from AHS which will, in part, help you understand the your potential costs and savings of appropriate home heating solutions.
Alaska Housing Finance Corporation (AHFC) is currently developing their Home Electrification and Appliance Rebate (HEAR) program which aims to provide rebates for home electrification measures. How will I know which program I should apply to, ACES or HEAR?
The ACES Program targets fossil fuel and wood heated homes. The HEAR program will target both fossil fuel / wood heated homes as well as electric resistance heated homes. AFHC is developing an application portal that will help to steer applicants towards the right program, either ACES or HEAR, and will work to make your pathway to savings as easy as possible.
I live in a community with no heat pump installers. How can I participate in this program?
A lack of contractors does present a very real challenge in many communities. AHS along with many organizations across the state are working to bring additional workforce growth and training opportunities to coastal Alaska. When this does not suffice, creative methods like Thermalize campaigns may provide the impetus for contractors to visit your community and attend to multiple projects over a focused period of time. We will continue to develop creative solutions for this issue.
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This project has been funded wholly or in part by the United States Environmental Protection Agency under assistance agreement #84101201 to Southeast Conference (SEC). The contents of this document do not necessarily reflect the views and policies of the Environmental Protection Agency, nor does the EPA endorse trade names or recommend the use of commercial products mentioned in this document.
Eligible Equipment Requirements
To be eligible for a rebate through the ACES program, heat pumps must meet the following specifications. The cold climate specifications are aligned with the ENERGY STAR cold climate heat pump requirements found here. The specifications below are minimum requirements. We strongly recommend installing a heat pump with higher performance standards that maintains 100% heating capacity at 5°F. If you have questions about heat pump performance or specifications, please reach out to aces@akheatsmart.org or talk with your contractor.
Minimum Cold Climate Requirements
| Product | Specifications |
|---|---|
| Heat Pump Split Systems (ductless) | – HSPF2 ≥ 8.5 |
| Heat Pump Split Systems (ducted) | – HSPF2 ≥ 8.1 |
Other Program Requirements
- A whole house surge protector or a heat pump surge protector must be installed by either a heat pump installer, an electrician, or your local electric utility.
- A drain pan heater is required in all heat pump installations.
- Heat pumps must be protected and registered under the manufacturer’s parts warranty.
If you would like to install an air to water or ground source system, please email the specifications to aces@akheatsmart.org for review.
Download a PDF of the Eligible Equipment Requirements here.
Rebate Levels
To be eligible for a rebate through the ACES program, heat pumps must meet the following specifications. The cold climate specifications are aligned with the ENERGY STAR cold climate heat pump requirements found here. The specifications below are minimum requirements. We strongly recommend installing a heat pump with higher performance standards that maintains 100% heating capacity at 5°F. If you have questions about heat pump performance or specifications, please reach out to aces@akheatsmart.org or talk with your contractor.
Heat Pump Rebate Levels
Learn more about rebate levels and community eligibility here!
| ≤ 80% of Area Median Income | 80% - 150% of Area Median Income | No Income Cap! |
|---|---|---|
| $8,500 | $6,000 | $4,000 |
Other Program Requirements
- A whole house surge protector or a heat pump surge protector must be installed by either a heat pump installer, an electrician, or your local electric utility.
- A drain pan heater is required in all heat pump installations.
- Heat pumps must be protected and registered under the manufacturer’s parts warranty.
If you would like to install an air to water or ground source system, please email the specifications to aces@akheatsmart.org for review.
Download a PDF of the Eligible Equipment Requirements here.
Communities Income Brackets & Rebate Levels
The table below will help you to determine your ACES rebate amount based on your household income relative to your community’s Area Median Income (AMI). If you do not see your community listed, please reach out to aces@akheatsmart.org. Please note that there is no upper income limit on the $4,000 rebate level.
Reimbursement Requirements
The ACES program has specific reporting requirements to ensure heat pump installations meet all of the program requirements. ACES rebate recipients will be required to turn in a ‘reimbursement packet’ to confirm the heat pump installation and receive their rebate. Please note that DIY heat pump installation and electrical work is not permitted. Contractors and residents will work together to compile the reimbursement packet. The packet will include the following:
- Signed installation checklist – the heat pump installer will complete this form during or after each installation.
- Required Photos
- Outdoor Unit
- Indoor Unit
- Name plate (this can usually be found on the back side of the outdoor unit)
- Picture of the home, including the house number
- Final invoices for both the heat pump installation and electrical work, marked ‘paid’, that includes the following information:
- Name of the company who installed/wired the heat pump
- Address of the home
- Name of the customer
- Date of the project
- Description of work completed
- Total price
- Completed W9 Form (include ACES recipient’s mailing address)
- This is the responsibility of the ACES rebate recipient
A Reimbursement Packet Checklist can be downloaded here. Please send reimbursement packet documents to aces@akheatsmart.org.
Invoice Example
All of the information in red is required to be on both heat pump installation and electrical invoices (heat pump model number does not need to be included on an electrical invoice). Right click to enlarge the image.

This project has been funded wholly or in part by the United States Environmental Protection Agency under assistance agreement #84101201 to Southeast Conference (SEC). The contents of this document do not necessarily reflect the views and policies of the Environmental Protection Agency, nor does the EPA endorse trade names or recommend the use of commercial products mentioned in this document.
If you have questions about any documents or would like a form mailed to you, please reach out to aces@akheatsmart.org. Click on the links below to download forms.
Applicant Forms
Contractor Forms
Informational Documents
This project has been funded wholly or in part by the United States Environmental Protection Agency under assistance agreement #84101201 to Southeast Conference (SEC). The contents of this document do not necessarily reflect the views and policies of the Environmental Protection Agency, nor does the EPA endorse trade names or recommend the use of commercial products mentioned in this document.